COVID-19 / CORONAVIRUS INFORMATION FOR EXPORTERS

This site is a resource for New Zealand exporters to help them mitigate the impacts of the novel coronavirus (COVID-19) pandemic.

We're updating this site weekly as new information becomes available. If you're experiencing export issues related to COVID-19, please let us know so we can assist you – see our contact details below. Doing this also helps us improve support for other exporters.

This site includes:

  • Advice to exporters – leading people and wellbeing, information about freight and logistics, managing risk, cash flow, insurance and supply chain management

  • Government packages and support – air freight options and available flights for immediate export needs, NZTE's Export Business Continuity Service, Regional Business Partner (RBP) support, and details on the Government's economic response package

  • International market updates – the latest information from NZTE's international teams on COVID-19 in key markets, and what exporters need to know

  • Webinars, useful tools and resources – including upcoming live webinars, video and audio content, business planning and cash flow resources, and other tools to help you manage COVID-19 business impacts.

Contact your NZTE Customer Manager to access further support. If you're not a registered customer of NZTE, or aren't sure who to contact, get in touch with us by phone at 0800 555 888 or email us here. You can also visit myNZTE, our free online portal offering curated, in-depth information and guidance to help you navigate your export and capital raising journeys.

New Zealand is currently at COVID-19 Alert Level 1. Please click here for the latest resources for doing business at this alert level. You can access key information from across Government for individuals, business and communities at uniteforrecovery.govt.nz.

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Advice to exporters

Click below for practical advice on managing COVID-19 impacts for your export business.

  • Leading people & wellbeing

  • Cash flow

  • International travel

  • Freight & logistics

  • Managing risk

  • Insurance

  • Supply chain

  • Staying connected with markets

Additional resources

Below you can find information and contact details for other New Zealand government and international agencies regarding their response to COVID-19.

New Zealand Government agencies

Covid19.govt.nz
COVID-19 helpline for businesses
Business.govt.nz
New Zealand Customs
Ministry for Primary Industries (MPI)
New Zealand Export Credit (NZEC)
MFAT Export Helpline
MFAT Safetravel
Callaghan Innovation
Immigration
Ministry of Health
WorkSafe New Zealand
myNZTE

Global agencies

World Health Organization (WHO)
Centers for Disease Control and Prevention (CDC)

Contact NZTE

We're available to talk to you about any issues your export business is facing due to COVID-19.

For existing NZTE customers, please contact your New Zealand-based Customer Manager.

If you're unsure who to contact or haven't worked with us before, you can call NZTE on 0800 555 888 or email below and one of our Customer Advisors will help you.