This site is a resource for New Zealand exporters to help them mitigate the impacts of the novel coronavirus (COVID-19) pandemic.

We're updating this site weekly as new information becomes available. If you're experiencing export issues related to COVID-19, please let us know so we can assist you – see our contact details below. Doing this also helps us improve support for other exporters.

This site includes:

  • Advice to exporters - leading people and wellbeing, information about freight and logistics, managing risk, cash flow, insurance and supply chain management

  • NZ Marketplace - an online marketplace to help New Zealand exporters find offers and requests for resource at this time.

  • Government packages and support - air freight options and available flights for immediate export needs, NZTE's Export Business Continuity Service, Regional Business Partner (RBP) support, and details on the Government's economic response package

  • International market updates - the latest information from NZTE's international teams on COVID-19 in key markets, and what exporters need to know

  • Webinars, trade shows and events – webinars to help you navigate the effects of COVID-19 on your business, and status updates on international trade shows and events

  • Useful tools and resources - business continuity plan templates, resources for managing cash flow, and other tools to help you manage COVID-19 business impacts

Contact your NZTE Customer Manager to access further support. If you're not a registered customer of NZTE, or aren't sure who to contact, get in touch with us by phone at 0800 555 888 or email us here.

New Zealand is currently at Alert Level 2. Businesses can operate if they’re able to do so safely. Please click here for further information on what Alert Level 2 looks like for workplaces and businesses. Access key information from across Government for individuals, business and communities at


Advice to exporters

Click below for practical advice on managing COVID-19 impacts for your export business.

  • Leading people & wellbeing

  • Cash flow

  • International travel

  • Freight & logistics

  • Managing risk

  • Insurance

  • Supply chain

  • Staying connected with markets

Additional resources

Below you can find information and contact details for other New Zealand government and international agencies regarding their response to COVID-19.

New Zealand Government agencies
COVID-19 helpline for businesses
New Zealand Customs
Ministry for Primary Industries (MPI)
New Zealand Export Credit (NZEC)
MFAT Export Helpline
MFAT Safetravel
Callaghan Innovation
Ministry of Health

Global agencies

World Health Organization (WHO)
Centers for Disease Control and Prevention (CDC)

Contact NZTE

We're available to talk to you about any issues your export business is facing due to COVID-19.

For existing NZTE customers, please contact your New Zealand-based Customer Manager.

If you're unsure who to contact or haven't worked with us before, you can call NZTE on 0800 555 888 or email below and one of our Customer Advisors will help you.